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Privacy statement for visitors to our websites and customers of our online stores

Privacy policy
01.06.2024

1. INTRODUCTION


Personal data is information associated with you as a natural person. This may be your name and surname and contact details, but also many other information related to you in a more indirect way. In this privacy policy, you can become familiar with the type of personal data for which Cosmenor is responsible for processing. It is important for us that you know what personal data we process so that you can protect your rights in accordance with data protection regulations.


2. RESPONSIBILITY FOR THE PROCESSING AND SHARING OF DATA


The Managing Director is responsible for all processing of personal data by Cosmenor AS (org.nr. 996047466). If you have any questions about this privacy policy or the assessments we have made, you can contact us at post@cosmewnor.no.

Cosmenor's technical partner, Iquility AS, is responsible for the development and operation of online solutions. Except for the access Iquility will have to information as part of this responsibility, we do not share your information with any third party.


3. WHEN WE COLLECT PERSONAL DATA


We process data about you mainly in the following cases:

  • When you visit our website cosmenor.no 

  • When you shop in our online stores

  • When you subscribe to our newsletter

  • When you contact us by e-mail

Visits to our websites - statistics from the website server.

We use logs from our web server to generate statistics. These statistics allow us to improve the information on the website, which includes various variables such as the page visited, the date and time of the visit and technical information about your device. In practice, it will not be possible to identify visitors based on the remaining parameters. The statistics are therefore anonymous and this information cannot be linked to you as an individual. The legal basis for data processing to generate anonymous statistics is the Personvernloven, which allows us to collect information necessary to protect a legitimate interest that overrides an individual's privacy.

Visits to our websites – cookies

Cookies are small text files that are placed on your computer when you download a website. Some cookies are necessary for the operation of various services available on our website. In addition, we use cookies to analyze the use of our websites. The basis for our processing of cookies is your consent.

​Shopping in our online stores

When you shop in our stores, we store your contact details and order details. This also includes data about transactions you have initiated but not completed. We process this data to be able to assist you in the process of ordering and shipping goods. The basis for processing is your consent and statutory requirements regarding the storage of accounting data.

Subscribing to newsletters

Cosmenor sends newsletters to people who have registered for this purpose in our system. The newsletter contains information about our activities, news and offers. You can unsubscribe by clicking on the appropriate link or by contacting us. The basis for the processing of this data is your consent expressed when subscribing to the newsletter, and Cosmenor uses your data until you unsubscribe from the newsletter.


E-mail

You can contact us at the e-mail address and your message constitutes consent to the processing of your personal data. Emails we receive are regularly deleted if they are not relevant. In practice, this means that such e-mail should not be stored for longer than about a year.


4. YOUR RIGHTS


Contact

You can assert your rights by writing to us at post@cosmenor.no. If you have questions about the content or process, please use the same address. You have the right to respond without undue delay and no later than one month.


View

You can request a copy of all information we process about you.


Adjustment

You can ask us to correct or supplement information that is incorrect or misleading

Removal and Restriction

In certain situations, you can ask us to delete or restrict the processing of information about you.

Data transfer

If we process information about you on the basis of consent or contract, you can ask us to transfer the information to you or another data controller.

Complaints

Please notify us if you believe that we do not comply with the rules arising from the applicable regualtions. You can also submit a complaint regarding our processing of your personal data. Please send complaints to post@cosmenor.no.

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